Privacy Policy: 

At Velnexa.pk, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or shop on our website.

Information We Collect:

We may collect the following information when you use our website or place an order:

Full name

Email address

Phone number

Shipping and billing address

Payment information (processed securely)

Order history

Device, browser, and website usage information

How We Use Your Information:

Your information is used to:

• Process and deliver your orders
• Verify and manage your account
• Provide customer support
• Send order confirmations and delivery updates
• Improve our website, products, and services
• Prevent fraud and maintain website security
• Comply with legal obligations

Cookies:

Our website may use cookies to:

Improve your browsing experience

Remember your preferences

Analyze website traffic and performance

Enhance website functionality

You can manage or disable cookies through your browser settings; however, some features of the website may not function properly.

Information Sharing:

We do not sell or rent your personal information to third parties.

Your information may only be shared with:

Courier companies for order delivery

Payment service providers

Technology and website service providers

Government authorities when required by applicable law

How We Use Your Information:

Your information is used to:

Process and deliver your orders

Communicate order updates, confirmations, and support responses

Improve our website, services, and customer experience

Prevent fraud and unauthorized transactions

Information Protection:

We implement appropriate security measures to protect your personal data

Your information is stored securely and accessed only by authorized personnel

Payment details are handled through secure third-party payment gateways

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy:

Velnexa.pk may update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us:

If you have any questions about this Privacy Policy or how your information is handled, please contact our customer support team through the contact details provided on Velnexa.pk.