Welcome to Velnexa.pk. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting Velnexa.pk, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products & Availability

We strive to provide accurate product descriptions, images, and pricing. However, occasional errors may occur. Product availability is subject to stock levels, and we reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.

3. Pricing & Payments

• All prices displayed on Velnexa.pk are listed in Pakistani Rupees (PKR).

• Prices may change without prior notice.

• Orders will only be processed after successful payment confirmation or order verification for Cash on Delivery (where available).

• We reserve the right to cancel orders affected by pricing or technical errors.

4. Order Confirmation

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order due to product unavailability, incorrect pricing, suspected fraud, or other valid reasons.

5. Shipping & Delivery

We aim to dispatch orders promptly and deliver them within the estimated delivery timeframe. Delivery times may vary depending on your location, courier services, weather conditions, or other circumstances beyond our control.

6. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy. Customers should review the policy before requesting a return or replacement.

7. Customer Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when placing an order.

• Keep your account credentials secure.

• Use the website only for lawful purposes.

• Avoid any activity that may interfere with the website's operation or security.

8. Intellectual Property

All content on Velnexa.pk, including text, logos, graphics, product images (unless otherwise stated), website design, and other materials, is protected by applicable intellectual property laws. Unauthorized copying, reproduction, or distribution is prohibited without prior written permission.

9. Product Information

While we make every effort to ensure product information is accurate, manufacturers may update packaging, ingredients, or specifications without notice. Customers are encouraged to read product labels and instructions before use.

10. Health Disclaimer

Information provided on Velnexa.pk is for general informational purposes only and should not be considered medical advice. Customers should consult a qualified healthcare professional before using any medicine, supplement, or healthcare product, especially if pregnant, nursing, taking medication, or managing a medical condition.

11. Limitation of Liability

Velnexa.pk shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

12. Privacy

Your use of Velnexa.pk is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information available on Velnexa.pk. We are always happy to assist you.

Thank you for choosing Velnexa.pk. We appreciate your trust and look forward to serving you.